Welcome to Citizens Advice Musselburgh

Your free, confidential, independent and impartial advice

Volunteer With Us

Our Advice Service exists thanks to the commitment of dedicated volunteers. As a charity, we depend significantly on their support to fulfil our essential mission. By choosing to volunteer with the Musselburgh and District Citizens Advice Bureau, you will be making a valuable impact in the community. 

Learn more about how you can volunteer

Your Advice Journey

Self Help

Did you know that Citizens Advice Scotland offers a website with a wealth of information at your fingertips? 

You might discover help online by visiting  Citizens Advice Scotland or by using the self help tools that can be found on any of our services pages.

 

Contact Us

If you can't find the answers your need on the website get in contact with us. 

Visit our page for details on how to contact us. 

Our Triage Service

Due to continuous high demand on our service we are not able to provide immediate advice. When you contact us, details of your enquiry will be taken and will be assessed by our triage service. You will then receive a call back within a few days with your next steps. 

Next Steps

After your assessment, you might be contacted for an additional appointment with an adviser. Due to limited availability, appointments aren't guaranteed, and you may receive advice via email instead.

In some circumstances we may be unable to provide you with advice, in this instance we may signpost you to more appropriate organisations. 

Looking for a third party referral?

Musselburgh Citizens advice Bureau may be able to provide referrals to organisations such as; East Lothian Council, East Lothian Foodbank, Changeworks and  more. 

If you are are looking for a referral please contact the number below and leave a voicemail. We aim to respond to all voicemails within 5 working days. 

Call us

0131 665 1141

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About our bureau

The Musselburgh Citizens Advice Bureau is an independent voluntary charity, dedicated to offering free, confidential, and impartial advice to all members of our local community. 

We offer advice and guidance on a variety of issues that individuals may encounter throughout their lives. 

 

Learn more about us